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Tag Archives: Practice Management

Non-Lawyer to Lawyer: ‘Can I get files with that?’ – Firm adds drive-thru for clients

There are several things you might expect to see when you pull up to a drive-thru window at a fast-food restaurant. The window attendant, of course. The cash register. Maybe even the soda dispenser and employees bustling about in the background, serving delectables to the customers waiting inside. But a lawyer? Seriously? Yup. That's exactly what you'll find if you visit the Manchester, Conn., office of the Kocian Law Group.

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What I’ve Learned About Life On The Way To The Courthouse: The fine art of saying no

"What part of ‘no' don't you understand?" sings the country song that was popular a number of years ago. The difficulty with the "no" word is not the understanding of it. The difficulty is in the saying of it. This is a lesson I learned the hard way a couple of years after I had started my own law practice.

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LegalZoom: Scourge or partner? Depends whom you ask (access required)

Gregory Herman-Giddens was at the annual meeting of the Chatham County Chamber of Commerce when a young woman approached him. "She said she had a 2-year-old daughter and a second child on the way," Herman-Giddens said. "She said she needed to get a will done and was thinking of doing it online. She asked me what I thought about that." The Chapel Hill estate-planning attorney admitted that he was biased. "But when you think of what your family is worth to you and the money you spend to make sure your children are well-cared-for, yet you choose the very cheapest method of providing for the future financial protection of your children instead of spending a few hundred dollars and going to an expert, that is shortsighted," he said.

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Why you need to switch to digital client files now (access required)

"Here's a question that's posed to me from time to time: 'What do you see as the biggest technological issue facing law firms?' My answer: the stubborn insistence of so many lawyers in clinging to paper client files. In my opinion, every single lawyer needs to commit to using digital files. I know the list of excuses by heart. Well, at the risk of offending some, you need to get over it," guest columnist Jim Calloway writes.

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Coach’s Corner: Does Rule 1.17 save the sole/small firm practitioner? Part I

When the American Bar Association in 2002 modified Model Rule of Professional Conduct 1.17 to permit the sale of part of a practice, it was called the savior of sole and small-firm practitioners. The modification gave lawyers another way to reap the financial value of what they have built up over the years by their own hard work and creativity, converting the goodwill represented by their practices into a liquid asset.

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