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5 things clients want from firms for free

BY MATT PRINN BridgeTower Media Newswires In most request for proposals that deal with the overall client-law firm relationship (as opposed to a matter-specific RFP), you will see questions asking law firms about “value-added” services. By value-added, they mean free. ...

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Legal service delivery: Listen and learn

This article is the third in a three-part series aimed at continuing a discussion on how law firms must compete in today’s legal market on client experience: the culmination of a well-defined culture, the right clients, and tailored, efficient legal service delivery. ...

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Another day, another survey

Should you ever get tired of law practice, you can always get a job as an internet survey interviewer. Clearly there is a lot of work available in that field. My email is replete with press releases commemorating the various ...

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